HOW LONG FOR SHIPPING & DELIVERY?

Orders are usually completed within 1 week. You will be kept up-to-date with the progress of your order. Shipping is a flat rate of £2.50, orders over £45 are shipped for free. Once complete, your order will be posted using Royal Mail 1st class. ​At the checkout, you can also select free local collection. 

If you require a priority order, please let us know via email or call 07790354340.

Due to varying timescale of receiving some supplies - or for new product launches, some items may occasionally be marked Pre-Order. If you purchase an item on Pre-Order, the item will be despatched as soon as it is available (usually 2-4weeks). This will not affect the timescale of despatch of any other items you order - they will be sent separately to save you waiting.

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CAN I ORDER BESPOKE ITEMS?

Yes - if you have a unique item or idea that you  would like made, I am always happy to discuss the possibilities with you.

 

WHAT IS STAMPING? 

Stamping is done by hand and no two items will be the exact same. Natural variation will occur in the placement and depth of imprint - this is not a fault, but  creates a unique and quirky look which is great for adding that personal touch to jewellery and gifts. 

 

RETURNS POLICY

In the unlikely event that your item is faulty, a replacement or full refund including postage will be issued in line with the Consumer Rights Act 2015. Due to hygiene reasons, earrings can not be returned unless faulty.

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PRIVACY POLICY

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, book a party or otherwise use my services
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Wix.com, Paypal or any third party services.. You can reference the Wix & Paypal Privacy Policies to learn more about their privacy practices.
1. Personal Information I Collect.
To fulfil your order or provide a party, you must provide me with certain information such as your name, details relevant to the birthday party  postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It.
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order or provide a party, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services..
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and party venues. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below

:Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Caroline Simpson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at beadyboppers@gmail.com. Alternately, you may mail me at:
Caroline Simpson, 16 Dalmahoy Crescent, Kirkcaldy, Fife, KY2 6SZ